HOW ZELQUVOICE WORKS

From Ringing Phone to
Handled Customer.

ZelquVoice acts as your AI receptionist — answering calls, speaking naturally with customers, gathering the information you need and taking action based on how your business works.

✓ Answers 24/7 ✓ Captures enquiries ✓ Takes action
SIMPLE FOR YOUR CALLER

A Call Comes In.
ZelquVoice Gets to Work.

Your customer simply calls your usual business number. From there, ZelquVoice handles the conversation according to the setup we’ve created for your business.

01
☎

Your Customer Calls

They call your business number just as they normally would. There’s no app or complicated process for your customer.

02
●

ZelquVoice Answers

Your AI receptionist answers using the greeting and call handling setup created for your business.

03
💬

It Handles the Conversation

ZelquVoice speaks naturally, answers approved questions and gathers the details you need from the caller.

04
↗

It Takes Action

Depending on your setup, it can take a message, arrange a callback, transfer the caller or support appointment bookings.

05
✉

You Get the Details

The important information is captured so you know who called, what they wanted and what happened during the enquiry.

06
✓

You Stay Focused

You carry on working while ZelquVoice makes sure your callers are still answered and looked after.

One Call. One Simple Journey.
☎
Customer Calls
→
●
ZelquVoice Answers
→
💬
Enquiry Handled
→
✓
Action Taken
→
✉
You Get the Details
YOUR BUSINESS. YOUR RULES.

Built Around Your Business.

ZelquVoice isn’t given a generic script and left to guess. Your AI receptionist is configured around the information, rules and call handling requirements you provide.

✓
Your Services What your business offers.
✓
Opening Hours When your business is available.
✓
Service Areas Where you operate.
✓
FAQs Approved answers to common questions.
✓
Qualification Questions The information you want captured.
✓
Pricing Information Approved information callers can receive.
✓
Booking Rules How appointment requests should be handled.
✓
Call Transfers When a caller needs a real person.
✓
Callback Instructions Who needs following up and why.
MORE THAN VOICEMAIL

More Than an Answering Service.

Traditional voicemail records what somebody wanted. ZelquVoice can actually have the conversation, gather information and help move the enquiry forward.

☎

Answer Calls

Be available to callers even when you’re busy or unable to pick up.

💬

Answer Questions

Respond naturally to common customer enquiries using your approved business information.

✓

Qualify Enquiries

Ask the right questions and capture the information that’s useful to your business.

📅

Support Bookings

With calendar integration, ZelquVoice can support your appointment booking process.

ALWAYS AVAILABLE

Your Phone Doesn’t Stop
When You’re Busy.

Calls can arrive while you’re with a customer, on a job, driving, closed for the evening or simply unable to answer. ZelquVoice gives those callers somewhere useful to go.

24/7

Call answering

✓

Natural conversations

☎

Enquiries captured

↗

Calls moved forward

SEE IT IN ACTION

Want to Hear ZelquVoice for Yourself?

Book a free 15-minute demo and we’ll show you how ZelquVoice could work for your business.